CUSTOMER
SERVICE
Contact us anytime by email at sales@sekuskatewear.com
or by calling 877.SEKUSK8 or 213.910.9422.
ORDERING:
Secure ordering through this web site
Return Customer Program:
All returning Se_Ku customers receive a 10% Discount*
on orders, whether ordering through the web site,
phone or at live events. This discount is applied
at time of credit card processing, as it is not possible
at the time an order is placed on the web site.
*Excluding
Pro-Techwear Products
Order by Phone:
You can order by calling 877.SEKUSK8 or 213.910.9422
Monday thru Saturday 7am-7pm PST
Order by eMail:
Message us anytime at sales@sekuskatewear.com
Order by Fax :
Fax us anytime at 213.327.0117
Delivery:
All standard Continental US orders are shipped via
USPS Priority Mail unless customer directs otherwise.
If the item(s) is in stock, we ship the same day or
next day from placement of order. If the item(s) need
to be made, our delivery time depends on the item.
You will be contacted within one business day regarding
expected time of delivery once an order is placed.
INTERNATIONAL ORDERS:
Charges are not put through at time of order so do
not worry if the shipping costs that are quoted by
the web site. We will always adjust shipping charges
to actual cost of shipping.
PLEASE NOTE:
We do not put through credit card charges until items
are ready to ship. Please do not hesitate to contact
us at any time with any questions regarding your order
status either by emailing se_ku@earthlink.net or calling
877.SEKUSK8.
RETURNS AND EXCHANGES:
To exchange or return merchandise, please contact
us for Return Authorization by email at sales@sekuskatewear.com
or by calling 877.SEKUSK8. We want to make sure that
you are completely satisfied with your purchase. If
for any reason you are unhappy with an item you have
bought, please return it within 14 days of the date
of invoice. We will happily exchange your product
or issue you store credit or a gift card, minus any shipping/handling
charges. Please note that all products must be returned
in their original condition, with tags, unworn and
unwashed with a copy of the invoice and the reason
for the return included. Clothing worn while skating
cannot be returned under any circumstances. Return
shipping charges are the responsibility of the customer.
Return Address:
Se_Ku Skatewear
719 S. Los Angeles Street #1002
Los Angeles, CA 90014
Special Requests/Comments?
Please do not hesitate to contact us!. We greatly welcome
your feedback, comments
and suggestions.
Pricing and Availability:
The pricing, colors and availability of items on this
web site. are subject to change.
Wholesale:
Thank you for your interest in Se_Ku. We believe you
will be very pleased with the Se_Ku style, our competitive
pricing, and the quality of construction. We look forward
to working with you as a wholesale account.
Privacy Policy:
We will not sell, share or trade any of your information
to any third party. We use cookies to store visitor
preferences, record session information, such as products
added to the shopping cart, and record historical
activity at our site in order to provide you better
service when you return to our site. The information
that we collect is used to improve your shopping experience,
notify you about updates to our site, or to contact
you regarding promotions, new products or upcoming
events. We absolutely do not make your email addresses
available to other organizations for commercial purposes.
If you do not want to receive emails from us in the
future, click on 'my account' to change your preferences.
If you feel that the site is not following our stated
privacy policy, please contact us via email or call
1-888-SEKUSK8.
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