CUSTOMER
SERVICE
Contact us anytime by email at se_ku@earthlink.net
or by calling 877.SEKUSK8 or 213.910.9422.
ORDERING:
Secure ordering through this website
Return Customer Program:
All returning Se_Ku customers recieve a 10% discount on orders,
whether ordering through the website, phone or at live events.
This discount is applied at time of credit card processing,
as it is not possible at the time an order is placed on the
website.
Order by Phone:
You can order by calling 877.SEKUSK8 or 213.910.9422
Monday thru Saturday 7am-7pm Pacific
Order by eMail:
Message us anytime at se_ku@earthlink.net.
Order by Fax :
Fax us anytime at 323.463.3107
Delivery:
All standard Continental US orders are shipped via UPS per
customer direction. If the item(s) is in stock, we ship the
smae day or next day from placement of order. If the item(s)
need to be made, our delivery time depends on the item. You
will bo contacted within one businees day regarding expected
time of delivery once an order is placed.
INTERNATIONAL ORDERS:
We will price sending your order via US Post and contact you
with that cost. Charges are not put through at time of order
so not not worry if the shipping costs that are quoted by
the website. We will contact you with the most econmoical
method of shipping.
PLEASE NOTE:
We do not put through credit card charges until items are
ready to ship. Please do not hesitate to contact us at any
time with any questions regarding your order status either
by emailing se_ku@earthlink.net or calling 877.SEKUSK8.
Returns and Exchanges:
If you aren't completely satisfied with your purchase,
you may return it to us in it's original condition
and packaging within 15 days of purchase for an exchange
or refund [restrictions may apply]. Clothing worn
while skating cannot be returned under any circumstances.
Please contact us for Return Authorization by email
at se_ku@earthlink.net
or by calling 877.SEKUSK8.
Return Address:
Se_Ku Skatewear
2556 Glen Green
Los Angeles, CA 90068
Special Requests/Comments?
Please do not hesitate to contact us!. We greatly welcome
your feedback, comments
and suggestions.
Pricing and Availability:
The pricing, colors and availability of items on this website
are subject to change.
Wholesale:
Thank you for your interest in Se_Ku. We believe you
will be very pleased with the Se_Ku style, our competitive
pricing, and the quality of construction. We look forward
to working with you as a wholesale account.
Privacy Policy:
We will not sell, share or trade any of your information to
any third party. We use cookies to store visitor preferences,
record session information, such as products added to the
shopping cart, and record historical activity at our site
in order to provide you better service when you return to
our site. The information that we collect is used to improve
your shopping experience, notify you about updates to our
site, or to contact you regarding promotions, new products
or upcoming events. We absolutley do not make your email addresses
available to other organizations for commercial purposes.
If you do not want to receive emails from us in the future,
click on 'my account' to change your preferences. If you feel
that the site is not following our stated privacy policy,
please contact us via email or call 1-888-SEKUSK8.
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